The analysts give companies invaluable insight into the minds and pockets of their current customers. In other words they arm traditional marketers with segmentation knowledge to target the right messages to the right person at the perfect moment so it hits our neuro sweet-spots – and bingo!
If you take it back to the basics nothing changes - it’s still about right person, right time, right place. But as today’s shoppers become more complex in their choices about where, when and how to buy, so does the marketing technology needed to track them.
So, does this mean that the ‘old’ way of advertising and marketing is dead and buried? The answer is without a doubt NO! The only difference is there is now more information on customers than ever before and it’s exciting to think how that data can influence at a strategic level. The insight gleaned, allows marketers to devise ever more creative ways to reach out to their audiences.
There has been a blurring of the agencies. Whereas before a company would employ separate agencies to manage its creative, PR, marketing and digital requirements – an agency now needs to deliver fully integrated campaigns, creating a seamless consumer experience across all channels and delivery formats, to reflect the way in which todays’ shoppers are choosing to shop.
And it isn’t just for the consumer market. The b2b market is subject to the same rules. Even in our business lives we are still ‘consumers’ – it’s an exciting prospect to think that businesses can more accurately than ever target and influence key purchasers.
This post was written by:
Stuart is the Managing Director of Tiga Creative Marketing. He founded the agency over 30 years ago.
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