We’ve all heard the adage ‘in the right place at the right time’ – but as the majority of sales people, marketers or small business owners aren’t mind readers, it’s often hard to predict the best time to make a call, send an email or invest valuable budget in sending a piece of direct mail.
When someone has landed on your website it’s important to nurture them along the sales funnel, delivering a steady flow of relevant content that keeps them engaged and provides exactly the information they are looking for as they move towards making a purchase.
Just because someone has entered a competition doesn’t mean they’re ready to make a purchase. Or it could be that your sales team have contacted them but they’re not looking to buy right at this moment.
When preparing content and online lead nurture workflow programmes, you need to write as if you are addressing each individual customer.